INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Who is Holiday Night Lights?

Holiday Night Lights is a company specializing in providing high-quality, durable, and energy-efficient Christmas lighting solutions. They offer a wide range of products, including LED and C9 bulbs, catering to both individual customers and contractors. Our mission is to help create stunning holiday displays with ease and reliability, offering excellent customer service and bulk purchasing options for large-scale projects.

How long will shipping take?

Shipping times for Holiday Night Lights vary depending on your location. Typically, orders are processed and shipped within 1-2 business days. Once shipped, delivery usually takes between 3-7 business days within the continental United States. For more precise estimates, please refer to the shipping details provided during checkout or contact our customer service team for assistance.

Are there any discounts or promotional codes available?

Yes, Holiday Night Lights often provides discounts and promotional codes to our customers. You can find these offers by contacting us via the form, signing up to our newsletter, or by following us on social media. Be sure to check for any available promotions before completing your purchase. Additionally, during special holiday sales and events, we offer exclusive discounts and deals.

If you have a promotional code, simply enter it at checkout to receive your discount. For any questions or assistance, feel free to contact our customer service team.

What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact our customer service team immediately. Provide your order number and a description or photo of the issue. We will arrange for a replacement or refund as quickly as possible. Our goal is to ensure you are completely satisfied with your purchase. Please reach out within 30 days of receiving your order to facilitate the process smoothly. For more details, refer to our return and exchange policy on our website.

How can I track my order?

After placing an order with Holiday Night Lights, you will receive a confirmation email containing your order details and a tracking number. You can use this tracking number to monitor the status of your shipment on our website or the carrier's website.

Additionally, you can log in to your account on our website to view your order history and track current orders. If you need further assistance, please contact our customer service team, and they will be happy to help you track your order.

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